0114 321 2685

Contact us

0114 321 2685

Contact us
Illustration
Illustration
Illustration

BigChange to ServiceChannel Integration

We offer comprehensive integrations between BigChange and ServiceChannel that ensure you can consistently meet contractual obligations and build lasting relationships with your clients.

  • Sync work orders in real time

    Get new work orders from ServiceChannel into BigChange in real time, with all the relevant data and SLAs matched according to your contracts and your processes. Job acceptance can be set up automatically to meet tight acceptance SLAs

  • Automatically send updates and ETAs

    Pass updates, statuses, notes and forms back to ServiceChannel automatically as these are completed in BigChange. Provide ETA updates in real time as jobs are scheduled and rescheduled.

  • Remove double handling

    Engineer check in and check out can be completed by our integrations, allowing engineers to complete their work in BigChange without having to double key into ServiceChannel.

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Our BigChange ServiceChannel Integrations

Basic

Get new work orders from ServiceChannel into BigChange in real time.

    Sync work orders in real time
    Match site contacts
    Match job types & categories
    Up to 100 jobs/month
£300 / Month

Advanced

Push job updates from BigChange to Servicechannel in real time.

    Everything in Basic
    Notes & attachments
    Status & ETA updates
    Up to 250 jobs/month
£700 / Month

Premium

Two way sync, rich job constraint matching, plus automated mobile workflow.

    Everything in Standard
    Check in & check out
    Job constraints from SLAs
    Up to 500 jobs/month
£950 / month

Custom

Customisations and fully custom integrations are faster and more cost effective than you think.

    Custom checksheets
    Linked jobs
    Quotes & proposals
    Bespoke automation
    Unlimited jobs/month
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© Created by Ferrio 2024 | All rights Reserved

© Created by Ferrio 2024 | All rights Reserved