From Start to Finish
Our integrations assist at every stage in the job lifecycle, keeping your client updated in Oneserve moments after you enter the details into BigChange and vice versa. All features are included at every pricing tier.
Job creation
Scheduling and ETA Sync
Two-way notes & attachments sync
Site check in & check out
Site & Asset linking
Quotes & Invoices
Status changes & Stage updates
Full Functionality
During your onboarding, we'll configure your integration to match how your BigChange build is set up, so you don't have to change your workflows.
| Trigger | Action | |
|---|---|---|
| A Job is published in Oneserve |  |
Accept the Job in SC and create a Job Group in BigChange, including:
|
| A Job Group is scheduled in BigChange |  |
Set ETA in Oneserve |
| Engineer starts a Job in BigChange | |
Trigger a 'visit start' Event in Oneserve |
| Engineer completes a Job in BigChange | |
Trigger a 'visit complete' Event in Oneserve |
| Job completed in BigChange | |
Trigger a 'job complete' Event in Oneserve |
| Contractor adds public note in BigChange | |
Add the note in Oneserve |
| Client adds note in Oneserve |  |
Add the note in BigChange |
| Contractor adds public attachment in BigChange | |
Add the attachment in Oneserve |
| Client adds attachment in Oneserve | |
Add the attachment in BigChange |
Pricing
Our usage-based pricing means every customer gets a fully featured integration and premium tier support, no matter your contract size. Simply pick the tier that suits your monthly work volumes.
What is a Job?
We count a job as the moment your integration takes a Job in Oneserve and creates a corresponding Job Group in BigChange. Your integration handles every step of the job from quoting through to completion.