From Start to Finish
Our integrations assist at every stage in the job lifecycle, keeping your client updated in ServiceChannel moments after you enter the details into Joblogic and vice versa. All features are included at every pricing tier.
Job creation
Scheduling and ETA Sync
Two-way notes & attachments sync
Site check in & check out
Site & Asset linking
Quotes & Invoices
Status changes & Stage updates
Full Functionality
During your onboarding, we'll configure your integration to match how your Joblogic build is set up, so you don't have to change your workflows.
| Trigger | Action | |
|---|---|---|
| A Work Order is created in ServiceChannel |  |
Accept the Work Order in ServiceChannel and create a Job in Joblogic,
including:
|
| A Quote is accepted in ServiceChannel |  |
Create the Job in Joblogic |
| A Visit is scheduled in Joblogic |  |
Update the Work Order Scheduled Date in ServiceChannel |
| Engineer starts a Visit in Joblogic | |
Check in technician in ServiceChannel |
| Engineer copletes Visit in Joblogic | |
Update Work Order status to Complete/Pending Confirmation in ServiceChannel |
| Contractor adds public note in Joblogic | |
Add the note in ServiceChannel |
| Client adds note in ServiceChannel | |
Add the note in Joblogic |
| Contractor adds public attachment in Joblogic | |
Add the attachment in ServiceChannel |
| Client adds attachment in ServiceChannel | |
Add the attachment in Joblogic |
| An invoice is approved in Joblogic | |
Create an invoice in ServiceChannel |
Pricing
Our usage-based pricing means every customer gets a fully featured integration and premium tier support, no matter your contract size. Simply pick the tier that suits your monthly work volumes.
What is a Job?
We count a job as the moment your integration takes a Work Order or Quote in ServiceChannel and creates a corresponding Job in Joblogic. Your integration handles every step of the job from quoting through to completion.